Can I change or edit my order?Updated 15 days ago

Yes — but there’s a short window, so you’ll need to be quick!

Just placed an order?
You’ve got up to 1.5 hours from the time your confirmation email landed to make any changes.

Recurring subscription?
You’ve got until 10 am (UK time) on the day the order was placed.

To edit your order, click ‘View my order’ in your confirmation email. If you’re within the time window, you’ll be able to edit your order there.

Missed the window?
Not to worry — we’re happy to issue a prepaid returns label so you can send any unwanted products back to us. Just so you know, we don’t offer exchanges, so you’ll need to place a new order for your preferred items.

Still need help?
Reach out to our Front of House team here. Select ‘Change/Edit/Cancel Order’ from the dropdown — we’ll be in touch to help.