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I received the wrong order!Updated 2 months ago

We're so sorry to hear this!

We want to investigate this with our fulfilment team and courier as soon as possible. 


Please reach out to our Front of House team via our contact form and select 'Wrong Order' as the subject from the dropdown. 

Ensure you answer the below questions in the message of the contact form and attach any photos needed:


  • What items did you receive?
  • Did the box look tampered with or damaged?
  • Ensure you include pictures of the items you received and the packaging, showing the shipping label. 




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