Reviews

AKT (UK)

<p><span style="font-size: 14px; font-family: Verdana, Geneva, sans-serif;">Oh no, we&apos;re so sorry to hear this.&#xA0;</span></p><p><span style="font-size: 14px; font-family: Verdana, Geneva, sans-serif;">We&apos;d love to look into this right away with your help.&#xA0;</span></p><p><span style="font-size: 14px; font-family: Verdana, Geneva, sans-serif;">Please reach out to our Front of House team via our <a href="https://www.aktlondon.com/pages/help-centre?hcUrl=%2Fen-GB%2Fcontact"><span style="color: rgb(255, 110, 40);">contact form</span></a> and select &apos;Missing Item&apos; as the subject from the dropdown.&#xA0;</span></p><p><span style="font-size: 14px; font-family: Verdana, Geneva, sans-serif;">Make sure you include the below information in the message of the contact form:</span></p><ul><li>What items did you receive?</li><li style="font-family: Verdana, Geneva, sans-serif;"><span style="font-size: 14px;">What items were missing?</span></li><li style="font-family: Verdana, Geneva, sans-serif;"><span style="font-size: 14px;">Did the box look tampered with or damaged?</span></li><li style="font-family: Verdana, Geneva, sans-serif;"><span style="font-size: 14px;">Attach a picture of the items you received and the packaging?&#xA0;</span></li></ul><div data-block="true" data-editor="7k5is" data-offset-key="5tpj5-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-block="true" data-editor="7k5is" data-offset-key="5tpj5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="5tpj5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><br></div></div></div><p><br></p>

Oh no, we're so sorry to hear this. We'd love to look into this right away with your help. Please reach out to our Front of House team via our contact form and select 'Missing Item' as the subject from the dropdown. Make sure you include the below in

I'm missing and item from my order!

Order & Product Support

How long does shipping take?

Where do you ship?

How much is shipping?

How do I track my order?

Why haven't I received and order/shipping confirmation?

Shipping

Can I change or edit my order?

Can I cancel my order?

Can I change my address on the order?

Changes & Cancellations

What happens if I am not home to receive my order?

My order was marked as delivered, but I haven't received it!

Delivery

Shipping & Delivery

Which payment types do you accept?

Do you offer Buy Now Pay Later?

Payment

What is your return policy?

Is it possible to exchange a product?

When can I expect my refund from a return?

Returns and Refunds

FAQ's

T&C's

Discount Codes

Referral Program

What is the AKT 30 Day Money Back Guarantee?

What if the product has been used/opened?

How do I use the AKT 30 Day Money Back Guarantee?

AKT 30 Day Money Back Guarantee

Does it really work?

What's the difference between Deodorant and Antiperspirant?

Will AKT stop me sweating?

How do I open The Deodorant Balm?

Is it sticky and will it sticky to my hairs?

Does it take time to adjust after I switch deodorant?

Can I take it onboard an aircraft?

How often should I apply AKT and how long does a tube last?

Why does The Deodorant Balm feel grainy?

I have sensitive skin, are your products suitable?

Do we use nanoparticles?

Do we use nano zinc oxide in our formula?

The Deodorant Balm

How do I use The Applicator?

Why is The Applicator is leaving marks on my skin?

My Applicator has spots appearing on it, why?

The Applicator

Is aluminum packaging safe?

Is your packaging really Plastic Free and 100% Recyclable?

Packaging

Frequently Asked Questions

I received the wrong order!

My order arrived damaged!

I'm unhappy with the product!

I can't log into my account!

I want to delete my account.

Technical Support

I'm missing and item from my order!Updated 2 months ago