Why is my deodorant balm leaking oil?Updated 8 days ago

What you’re seeing is called syneresis — a completely natural process where ingredients can separate slightly, especially with changes in temperature. It’s totally safe and doesn’t affect the balm’s performance, but we know it’s not ideal.

We’ve made improvements behind the scenes to help prevent this, including stronger tubes and a silicone disc inside the cap for a tighter seal. There are a few things you can do too:

• Wipe the cap and thread regularly – leftover balm here can stop the cap sealing properly.
• Screw the cap on tight after each use.
• Store your balm in a cool, dry place to keep everything stable.

When wiping the cap, you might notice grey marks on the tissue — that’s just a bit of aluminium dust and it’s completely safe. Our aluminium caps are a sustainable alternative to plastic — and we’re actually the only brand using them this way. Rest assured, every part of our packaging goes through rigorous testing to meet EU safety standards (some of the strictest in the world), so you’re in safe hands.

We use aluminium caps because they’re a plastic-free, endlessly recyclable option — and we’re the only brand in the world using them this way. Every part of our packaging is tested to meet rigorous EU safety standards, so you’re in safe hands.