Why is my discount code is not working? Can a discount code be applied to the order after payment?

Why is my discount code is not working?If your discount code is not working it may be due to the code not being eligible for the items in your basket.&#xA0;Some codes may only be eligible for one time purchase orders and cannot be used with subscription products or gift boxes.Please check the discount codes T&amp;C&apos;s. This can be found on the email where the code was presented. Can a discount code be applied to the order after payment?We&apos;re unable to add any discount codes to orders retrospectively or issue refunds to offset the discount. Any discount codes wanting to be used have to be applied before payment in the checkout process.&#xA0;If you would like to reorder using the discount code contact our Customer Service team and they&apos;ll do their best to stop your order. That said, due to the fast turnaround of orders being placed and dispatched this may not always be possible.

FAQ's

<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; letter-spacing: 0.48px; margin-top: 0px; font-size: 16px; font-weight: 400; color: rgb(28, 27, 27); font-family: nimbus-sans, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">From time to time, we may offer qualified consumers &#x201C;discount codes&#x201D;, &#x201C;promotional codes&#x201D;, &#x201C;promo codes&#x201D;, or &#x201C;offer codes&#x201D; through a variety of promotional activities and communications (collectively referred to herein as &#x201C;offer codes&#x201D;) that are redeemable towards a purchase on the Site, subject to certain exclusions or any other restrictions as may be determined and communicated by us. Only valid offer codes provided or promoted by AKT will be honoured at checkout. Codes supplied or promoted by third-parties unauthorised by us (including any unauthorised third party websites) will not be considered valid. Each offer code provided by us is non-transferable and valid for single use on an item (or items) of merchandise as determined by us. Offer codes may not be combined and customers are limited to the use of a single offer code per order. For online purchases, the code must be entered in the &#x2018;offer code&#x2019; field prior to checkout. We are not responsible for lost, stolen or corrupted codes or any unauthorised use of codes. Offer codes cannot be redeemed for cash or any cash equivalent; no substitutions or credits allowed. Offer codes are not valid on subscriptions, already discounted bundles (e.g THE ENSEMBLE and THE PRINCIPALS) or gift card purchases, unless stated otherwise. The value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Expiry dates may apply to each offer code. Offer codes are void if copied, transferred, sold, exchanged or expired, and where prohibited. Requests not complying with all offer code requirements will not be honoured. From time to time, we may also engage spokespeople, influencers, bloggers, or other individuals or entities who have been compensated or incentivised to speak on behalf of the brand. When you receive an offer code via a third-party source, such as a television or radio show host, please note that such individuals may have been compensated by us for their statements.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; letter-spacing: 0.48px; margin-top: 0px; font-size: 16px; font-weight: 400; color: rgb(28, 27, 27); font-family: nimbus-sans, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">PLEASE NOTE: Additional discount codes on already discounted subscription products will only last for the first (or next) order. Subsequent subscription charges will automatically return to the original price.&#xA0;&#xA0;<style type="text/css" id="isPasted">
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'}
</style><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; letter-spacing: 0.48px; margin-top: 0px; font-size: 16px; font-weight: 400; color: rgb(28, 27, 27); font-family: nimbus-sans, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">10% Welcome Discount -&#xA0;<span style="color: rgb(29, 28, 29); font-family: Verdana, Geneva, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Discount valid on your first purchase only. The discount does not apply to subscriptions, gift sets (excluding The Starter Set one-time purchase), Mini Tubes, or in conjunction with any other discount or promotion.

T&C's

Reviews

AKT (UK)

Discount Codes

How long does shipping take?

Where do you ship?

How much is shipping?

How do I track my order?

Why haven't I received and order/shipping confirmation?

Shipping

Can I change or edit my order?

Can I cancel my order?

Can I change my address on the order?

Changes & Cancellations

What happens if I am not home to receive my order?

My order was marked as delivered, but I haven't received it!

Delivery

Shipping & Delivery

Which payment types do you accept?

Do you offer Buy Now Pay Later?

Payment

What is your return policy?

Is it possible to exchange a product?

When can I expect my refund from a return?

Returns and Refunds

Referral Program

What is the AKT 30 Day Money Back Guarantee?

What if the product has been used/opened?

How do I use the AKT 30 Day Money Back Guarantee?

AKT 30 Day Money Back Guarantee

Does it really work?

What's the difference between Deodorant and Antiperspirant?

Will AKT stop me sweating?

How do I open The Deodorant Balm?

Is it sticky and will it sticky to my hairs?

Does it take time to adjust after I switch deodorant?

Can I take it onboard an aircraft?

How often should I apply AKT and how long does a tube last?

Why does The Deodorant Balm feel grainy?

I have sensitive skin, are your products suitable?

Do we use nanoparticles?

Do we use nano zinc oxide in our formula?

The Deodorant Balm

How do I use The Applicator?

Why is The Applicator is leaving marks on my skin?

My Applicator has spots appearing on it, why?

The Applicator

Is aluminum packaging safe?

Is your packaging really Plastic Free and 100% Recyclable?

Packaging

Frequently Asked Questions

I'm missing and item from my order!

I received the wrong order!

My order arrived damaged!

I'm unhappy with the product!

Order & Product Support

I can't log into my account!

I want to delete my account.

Technical Support