Referral Program -&#xA0;FAQ Q: How does it work?A: AKT London&apos;s referral program is where customers can refer their friends and family to AKT London and receive rewards for doing so. When someone uses your referral link to make a purchase, you&apos;ll receive a 15% off discount for sharing the love. Q: How do I sign up for the referral program?A: To sign up for the referral program, head to the <a href="https://aktlondon.referralcandy.com/" rel="noopener noreferrer" target="_blank">Referral Page</a> and fill out the form. You will create you unique referral link in the following step. Q: How do I get my referral link?A: Once you&apos;ve signed up for the referral program, you&apos;ll receive a unique referral link. This link is what you&apos;ll share with your friends and family to refer them to AKT London. Q: How do I share my referral link?A: You can share your referral link in a variety of ways, such as via social media, email, or text message. When you share your link, be sure to let people know why you love AKT London and why you think they should check us out. Q: What rewards do I receive for referring someone?A: The rewards for referring someone to AKT London are 15% discount for you and a friend. For full terms and conditions,&#xA0;<a href="https://akt-customer-service-uk.gorgias.help/en-GB/t&amp;cs-280436" rel="noopener noreferrer" target="_blank">click here</a>. Q: When will I receive a reward for referring someone?&#xA0;A: When someone uses your referral link the purchase will pass a 14-days validation period before you earn the reward. If the purchase made with your referral link is cancelled or returned within that period, the reward will be ineligible. You will be notified by email once a referred friend has purchased and when the reward has been earned or revoked. Q: How many people can I refer to the programme? A: There is no limit to the number of people you can refer. The more people you refer, the more rewards you can earn. Note that each reward for referring a friend is valid for 30 days. Q: What if someone I refer doesn&apos;t use my referral link?A: If someone you refer doesn&apos;t use your referral link, you won&apos;t receive a reward for their purchase. Make sure to encourage people to use your link when they shop. Q: How do I keep track of my rewards?A: You can keep track of your rewards by logging into your referral program account. Your rewards will be displayed on your account dashboard.

FAQ's

Key Conditions to Redeem the RewardsThis is a summary of the key conditions to redeem rewards. It does not replace the full terms &amp; conditions of&#xA0;AKT London.*Between 7th-14th February we&#x2019;re running a limited-time promotion offering a 20% referral discount. Our T&amp;C&#x2019;s below still apply during this promotion with the only difference being the increase in the referral discount.*Referrer Rewards<ol><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">The referrer will receive 15% off their next purchase for each friend who orders for the first time.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">Rewards will be cumulative for multiple qualifying referrals, subject to a limit.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">Rewards will be delivered to the referrer 14 days after the referred friend&apos;s purchase, provided it is not cancelled. Referral rewards will be revoked if a refund is requested for the order.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">The referrer will be notified by email once a referred friend has made a purchase and when the reward has been earned.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">Referral rewards will be valid for 30 days from the date earned by the referrer.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">Referral rewards cannot be exchanged for cash nor be combined with other discount codes in a single order.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">The discount code provided as a referral reward is valid on all products excluding discounted product sets, namely <a href="https://www.aktlondon.com/products/the-discovery-set" rel="noopener noreferrer" target="_blank">The Discovery Set</a>, <a href="https://www.aktlondon.com/products/the-best-sellers" rel="noopener noreferrer" target="_blank">The Bestsellers</a>, <a href="https://www.aktlondon.com/products/the-principals-free-assistant" rel="noopener noreferrer" target="_blank">The Principals</a>, <a href="https://www.aktlondon.com/products/the-ensemble" rel="noopener noreferrer" target="_blank">The Ensemble</a>, and <a href="https://www.aktlondon.com/products/the-full-show" rel="noopener noreferrer" target="_blank">The Full Show</a>.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;"><span style="color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The referral reward applies to both single-item purchases and on one subscription (excluding<span style="font-size: 12px; color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; font-family: Verdana, Geneva, sans-serif;">&#xA0;<a href="https://www.aktlondon.com/products/the-starter-set" rel="noopener noreferrer" target="_blank">The Starter Set</a> and&#xA0;<a href="https://www.aktlondon.com/products/the-discovery-set" rel="noopener noreferrer" target="_blank">The Discovery Set</a><span style="font-size: 12px; color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">)<span style="color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">. Customers purchasing a subscription will receive an additional 15% off the subscription price. Note that the reward coupon code can only be applied to one active subscription. For more information on subscriptions,&#xA0;<a href="https://www.aktlondon.com/pages/deodorant-subscriptions" rel="noopener noreferrer" target="_blank">click here</a><span style="color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">The referrer must be over the age of 18.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">There are limits on the number and frequency of referrals that can be made by any single referrer. Rewards may not be given if these limits are exceeded.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">AKT London reserves the right to refuse to issue any reward to the referrer at any time.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">AKT London reserves the right to make changes to the offer without prior notice. </li></ol>Referred Friend Requirements<ol><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">The Referred friend is offered 15% off when they place their first order.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">The coupon is valid for 30 days from the point of issue to the referred friend.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">In order to qualify for the reward the referred friend must be a new customer of AKT London and over the age of 18.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">Referred friend rewards cannot be exchanged for cash nor be combined with other discount codes in a single order.</li><li data-list="ordered" id="isPasted" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">The friend discount code is valid on all products excluding discounted product sets, namely <a href="https://www.aktlondon.com/products/the-discovery-set" rel="noopener noreferrer" target="_blank">The Discovery Set</a>, <a href="https://www.aktlondon.com/products/the-best-sellers" rel="noopener noreferrer" target="_blank">The Bestsellers</a>, <a href="https://www.aktlondon.com/products/the-principals-free-assistant" rel="noopener noreferrer" target="_blank">The Principals</a>, <a href="https://www.aktlondon.com/products/the-ensemble" rel="noopener noreferrer" target="_blank">The Ensemble</a>, and <a href="https://www.aktlondon.com/products/the-full-show" rel="noopener noreferrer" target="_blank">The Full Show</a>.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;"><span style="color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The friend discount applies to both single-item purchases and on one subscription (excluding<span style="font-size: 12px; color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; font-family: Verdana, Geneva, sans-serif;">&#xA0;<a href="https://www.aktlondon.com/products/the-starter-set" rel="noopener noreferrer" target="_blank">The Starter Set</a> and&#xA0;<a href="https://www.aktlondon.com/products/the-discovery-set" rel="noopener noreferrer" target="_blank">The Discovery Set</a><span style="font-size: 12px; color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">)<span style="color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">. Customers purchasing a subscription will receive an additional 15% off the subscription price. Note that the discount code can only be applied to one active subscription. For more information on subscriptions,&#xA0;<a href="https://www.aktlondon.com/pages/deodorant-subscriptions" rel="noopener noreferrer" target="_blank">click here</a><span style="color: rgb(29, 28, 29); font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">Referral rewards will be revoked if a refund is requested for the order.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">AKT London reserves the right to refuse to issue any reward to the referred friend at any time.</li><li data-list="ordered" style="font-size: 12px; font-family: Verdana, Geneva, sans-serif;">AKT London reserves the right to make changes to the offer without prior notice.</li></ol>

T&C's

Reviews

AKT (UK)

Referral Program

How long does shipping take?

Where do you ship?

How much is shipping?

How do I track my order?

Why haven't I received an order/shipping confirmation?

Shipping

Can I change or edit my order?

Can I cancel my order?

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Changes & Cancellations

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My order was marked as delivered, but I haven't received it!

Delivery

Shipping & Delivery

Which payment types do you accept?

Do you offer Buy Now Pay Later?

I am having trouble using my card details at checkout.

Payment

What is your return policy?

Is it possible to exchange a product?

When can I expect my refund from a return?

Returns and Refunds

AKT x Hyrox: Mystery Prize Giveaway - Terms & Conditions

Hampton Court Promotion

Why is my discount code is not working?

I forgot to add my discount code

How do I add a discount code to my order?

Discount Codes

What is the AKT 30 Day Money Back Guarantee?

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How do I use the AKT 30 Day Money Back Guarantee?

Terms & Conditions

AKT 30 Day Money Back Guarantee

How do I unsubscribe from marketing communication?

Are AKT products Vegan?

What are the expiry dates for AKT products?

Are AKT products nut free?

Are AKT products PFAS free?

Does it really work?

What's the difference between Deodorant and Antiperspirant?

Will AKT stop me sweating?

How do I open The Deodorant Balm?

Is it sticky and will it sticky to my hairs?

Does it take time to adjust after I switch deodorant?

Can I take it onboard an aircraft?

How often should I apply AKT and how long does a tube last?

Why does The Deodorant Balm feel grainy?

I have sensitive skin, are your products suitable?

Do we use nano zinc oxide or nanoparticles in our formula?

Why is my deodorant balm leaking oil?

Will The Deodorant Balm stain my clothes?

Why am I sweating more?

Is The Deodorant Balm suitable for breastfeeding or during pregnancy?

The Deodorant Balm

How much do I need to use?

How long should one tube last?

How do I recycle the packaging?

What is the difference between a body wash concentrate and a body wash?

How do I open the tube?

What allergens are in the formula?

Is The Body Wash Concentrate available in all fragrances?

The Body Wash Concentrate

Is The Body Conditioning Balm available in all fragrances?

The Body Conditioning Balm

What makes AKT’s Foaming Body Scrub different from other scrubs?

How often should I use the Foaming Body Scrub?

Will the scrub dry out my skin?

Can I use it on my face?

Can I use the scrub on sensitive skin?

Does it lather like a body wash?

Is the scrub suitable for all skin types?

Can I use it before shaving?

Is the packaging recyclable?

What does it smell like?

Is it vegan and cruelty-free?

Can I use this with other AKT products?

How much should I use per application?

The Foaming Body Scrub

What is dry body oil and how do you use it?

What is the difference between a body oil and moisturiser?

Is dry oil better than moisturiser?

Do you put dry body oil before or after moisturiser?

How long does dry body oil take to absorb?

Does body oil help with dry skin?

Is the body oil suitable for all skin types?

The Everyday Encore Body Oil

How do I use The Applicator?

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My Applicator has spots appearing on it, why?

The Applicator

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The Konjac Sponge

Is aluminum packaging safe?

Is your packaging really Plastic Free and 100% Recyclable?

Packaging

How can I purchase a gift card?

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Are gift cards refundable?

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How do I redeem my gift card at checkout?

Who do I contact if I have issues with my gift card?

Does my gift card contribute to the free delivery threshold?

Can gift cards be used on both our UK and US website?

Gift Cards

Frequently Asked Questions

How do I skip a subscription order?

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How do I add a discount code to my subscription?

How do I change my shipping or billing address on my subscription?

How do I add a one time purchase to my subscription?

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If I order The Starter Set, will I receive The Assistant with every order?

How do I change my delivery frequency?

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Subscription

I'm missing and item from my order!

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Order & Product Support

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Technical Support