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Subscription

How do I skip a subscription order?

If you need to skip an upcoming subscription order, please follow these steps:. Once you've completed these steps, your subscription order will be skipped, and you will not be charged for that cycle. You should receive an email confirming this. If yo

How do I cancel my subscription?

If you need to cancel your subscription, please follow these steps:. Once you've completed these steps, your subscription will be cancelled. You should receive an email confirming this. If you have any issues or need further assistance, please contac

How do I add a discount code to my subscription?

If you have a discount code that you'd like to apply to your subscription, please follow these steps:. Your discount will then be applied to your future subscription orders. If you have any trouble applying the discount code or if the option is not a

How do I change my shipping or billing address on my subscription?

To change your shipping or billing address for your subscription, please follow these steps:. If you have any issues or need further assistance, please contact us.

How do I add a one time purchase to my subscription?

To add a one-time purchase to your subscription, please follow these steps:. If you encounter any issues or need further assistance, please contact us.

How do I swap or edit my subscription product?

To swap or edit your subscription product, please follow the below below steps:

If I order The Starter Set, will I receive The Assistant with every order?

No, you won’t. The Starter Set (1x Deodorant Balm & 1x The Assistant) is only for your first order. After that, all subsequent orders will contain 1x of your chosen Deodorant Balm fragrance—unless you update your subscription in your subscription acc

How do I change my delivery frequency?

If want to amend you delivery frequency for your subscription, please follow these steps:

How do I pause my subscription?

If you need to pause your subscription, follow these simple steps:. You’ll receive an email reminder 3 days before your subscription automatically reactivates. This is currently only available for UK subscriptions at this time.